So, my computer is trying to commit suicide. First, my battery decides that it needs to work fine sometimes, and be completely dead at other times. Then I lose my power cord for a day (okay, that was me). Then my memory card reader stops working like it does sometimes. Then, none of my USB ports work, which means no USB drives, no TV tuner, no printer, no hard drive, etc. I'm trying to solve this problem, when Mel suggests I just restart my computer, I call her a genius, and do so. The shutdown process is taking far longer than it should, when all of a sudden the blue screen of death pops up. It doesn't even stay up on the screen long enough for me to read half of it when my screen flashes a little bit like a miniature light bulb just burned out, and then it starts up again. When it finishes loading Windows and everything, it pops up a window and informs me that I saw the blue screen of death (gee, I hadn't noticed):
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini042510-01.dmp
C:\Users\Antonia\AppData\Local\Temp\WER-81198-0.sysdata.xml
C:\Users\Antonia\AppData\Local\Temp\WER7213.tmp.version.txt
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Fun, huh? Any suggestions?
Eeek. That message doesn't say much to me - Burdette, any ideas? If it were a Windows XP desktop computer, I would go in and do a Check Disk on the C: drive, plus a defrag, and see if that helps before I dug in further. With a laptop with a newfangled operating system, I'm out of my depth. . . .
ReplyDeleteSorry I haven't been checking the blog lately. I would suggest doing the same things with Windows 7 since they haven't changed that much. But first try the new System Maintenance utility in the Action Center in Control Panel. Click Troubleshooting at the bottom, then run maintenance tasks and it will run a check for you. Then run a disk error check and defrag.
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